DELIVERY & RETURNS
DELIVERY & RETURNS
DELIVERY
Orders under £30 - delivery fee £4
Orders are despatched with DPD for next day delivery but please allow 3-4 working days ( posted Mon to Friday )
Orders over £30 - delivery free
We use DPD Local courier service
RETURNS POLICY
If you wish to cancel your order:
(a) you can notify us by email dermacosmetics@me.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause
You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
RETURN ADDRESS
DERMACOSMETICS
31 Half Moon Lane
Worthing BN13 2EN
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - in the event that the product has been used
The provisions of this clause 4.4 do not affect your statutory rights.